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What Our Terms Cover at 8jji

These Terms and Conditions govern everything about your account with 8jji — from how you register and fund your wallet through JazzCash, Easypaisa, or Raast, to how withdrawals are verified, how disputes are resolved, and what we each owe the other.

Account Registration RulesWallet & Payment TermsWithdrawal ConditionsAccount Closure Policy
8jji What Our Terms Cover at 8jji
ACCOUNT SECURITY TERMS

How We Handle Data, Cookies and Your Account

We take your account data seriously and only collect what is needed to run your wallet, confirm your identity, and process your transactions. Cookies help us keep your session running across the platform. Your registered wallet details — whether JazzCash, Easypaisa, or Raast — are used only for payment matching and are not shared outside the platform. To update your account details or ask about how long we hold your data, contact our support team through live chat or email.

Data Handling We collect only the information needed to run your account — your registered name, wallet details and transaction history. We do not sell or share this data with third parties outside our platform.
Cookie Use Our site uses cookies to keep your session active and remember your preferences. You can manage cookie settings through your browser at any time without affecting your core account access.
Account Security Your account is protected by password and OTP verification tied to your registered mobile number. Never share your login credentials — report any suspected unauthorised access to support immediately.
Data Requests To request a copy of your account data, update your registered details, or ask about data retention periods, contact our support team through the live chat or email channel listed here.
TERMS CONTACT PATH

Ask Us About These Terms

Questions about how these terms apply to your situation are handled most directly through our live chat window in the lobby. If your query involves transaction records from JazzCash, Easypaisa, or Raast, send a message through our email channel with the transaction reference and your registered account number. We work through each query individually and come back with a specific answer. Any dispute about a wallet transaction or account decision should come to us before escalating further.

Live Chat Open the chat window in the lobby to reach our support team. If your question is about a specific clause or how it applies to your account, this is the fastest route.
Email Support Send a detailed query through our email channel if your terms question involves transaction records or account history. We review every message and respond with a specific answer.
Account Help For wallet-specific terms questions — JazzCash, Easypaisa or Raast transactions, withdrawal holds or account standing — our account help team works through the detail and responds with a clear resolution.

Common Questions About These Terms

These questions cover what accounts ask us most often about the Terms and Conditions — from what the terms cover and how we update them, to how wallet transactions through JazzCash, Easypaisa, and Raast are handled when something needs clarifying. Reading these should answer the common ones straight away. If something still isn't clear after reading through, reach us through live chat or our email channel and we'll give you a direct answer on your specific situation.

They cover account registration, how we handle your wallet transactions via JazzCash, Easypaisa and Raast, withdrawal rules, account security requirements, dispute steps, and your rights when accessing 8jji.

Yes. We may update these terms when our services change. We post the revised version on this page. Continuing to use your account after an update means you accept the changes.

Operating multiple accounts under the same name, device, or registered wallet number breaches these terms. We may suspend or close duplicate accounts and review any pending transactions.

Wallet transactions are credited once confirmed on our system. Withdrawals are matched against your registered wallet details before release. Any dispute about a transaction goes through our support team first.

Contact our support team through live chat or email with your account details and the specific issue. We review disputes against transaction records and these terms before responding.

This page always shows the current version. The date of the last update is noted at the top of the page. Check here whenever you want to confirm what currently applies to your account.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.