Understand What We Collect and Why
When you create an account, we collect the registration details you enter: your name, email address, mobile number, and country. This data is needed to verify your identity, keep your account secure, and process your deposit and withdrawal requests. We do not collect more than what
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your account requires to function. Payment data is handled with care. When you deposit or withdraw through JazzCash, Easypaisa, or Raast, we store the transaction reference, the amount, and the wallet number you used. We do not store your mobile wallet PIN or bank credentials. Payment
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processors operate under their own security protocols, and we rely on those protocols for the actual transfer. We collect device and usage data to keep the platform running correctly. This includes your IP address, browser type, and session data. This helps us detect unusual login activity
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and keep your account protected. We do not sell this data to third parties. Your data is retained for as long as your account is active and for a period after closure as required by applicable regulations. If you close your account and request deletion of
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your data, we will action that request to the extent permitted by law and regulatory requirements. Availability of certain account features and the handling of your data may depend on local law and the region you access from. Contact our support team if you want to
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know what data we hold on your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.